Jonas Ng

Chief Operating Officer,
Laurel Road

Session

MARKETING – USE CASE
Using AI to personalize marketing outreach to customers

Biography

Jonas Ng currently serves as COO for Laurel Road, KeyBank’s fast-growing Fintech subsidiary. In this role, he leads acquisition, onboarding, credit/underwriting, risk management, quality control, and sales/servicing.

Previously, Jonas served as Head of Commercial Digital for KeyBank, driving strategic direction of digital properties/capabilities for KeyBank’s Commercial and Payments businesses. He also ran the Financial Wellness Product and Strategy Teams, bringing Financial Wellness to market for KeyBank’s Consumer Bank.

Prior to KeyBank, Jonas worked at Nationwide, Discover, Enova Financial, MBNA, and seven start-ups and consulting boutiques. He has had leadership roles in Marketing, Product, Finance, Operations, Strategy, Business Development, Mergers & Acquisitions, Application Development, and Innovation.