Andrew Hoffman
former VP & Senior Counsel, Privacy, Data Protection & Cybersecurity, Goldman Sachs
Anubhuti Mishra
Senior Manager, CRM & Advisory Technology, Royal Bank of Canada
Audrey Stone
VP, Business Analyst Manager, JPMorgan Chase
Catrina Tate
VP, Everwise, Credit Union
David Gibson
NPS and Customer Experience Manager, State Street
Denise Vazquez
AVP/Branch Manager, Regions Bank
Doug Roerden
Head of Experience Design, FM Global
Ivan Tolmachev
Creative Director, Finstar Financial Group
James Maimone
SVP, Citizens Bank
John Almasan
Senior Managing Director, Head of AI & Emerging Tech, TIAA
Jonas Ng
COO, Laurel Road
Julia Cay
Senior Director of Customer Experience, Bread Financial
Leslie Cruz
Head of Core Experience, Nubank
Lili Macklin
Sr. Mgr. Customer Servicing Communications, Servicing Engagement & Product Optimization, Bread Financial
Lloyd Marriot
Managing Director, JPMorgan & Chase
Rebecca Moniri
Senior Managing Director, Client Experience, State Street
Seun Aiyese
President of Retail Banking, Southern Bancorp
Sri Divya Kotte
Senior Manager, Deposits Operation Strategy, Discover Financial Services
Stacey Collins
Chief Experience Officer, Dutch Point Credit Union
Tanika Scott
VP, Lead Business Execution, Wells Fargo
Trish Wethman
Chief Customer Officer, Best Egg
Producer
Do you have any questions regarding Customer Experience?
If you would like to be part of the Customer Experience agenda or have any questions regarding the agenda and speaker lineup, please contact the producer of the event through [email protected] or call us at (+1) 888 6777007 for more information.